FAQs
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Leasing Fee (25% of One Month’s Rent) – This fee covers our comprehensive leasing process, including property inspection, professional photography, creating 3D tours, premium marketing across numerous rental platforms, tenant screening, lease negotiation, and managing tenant move-in. There are no upfront costs; the fee is deducted from the first month’s rent.
Monthly Management Fee – Our monthly management fee includes all core day-to-day tasks, ensuring your property operates smoothly and efficiently:
Tenant communication and ongoing support
Regular updates and transparent communication with property owners
Managing maintenance requests and vendor dispatch
Coordination and supervision of vendors
Resolving tenant concerns and disputes promptly
Enforcing lease compliance proactively
We handle the daily operations so you can enjoy peace of mind knowing your property is expertly managed.
Annual Inspection Fee – We perform a detailed annual inspection ($150) to protect your investment by:
Assessing tenant compliance and identifying any maintenance needs
Checking smoke alarms, carbon monoxide detectors, and air filters
Reporting on the property’s overall condition and any tenant-caused damage
A thorough report including photos and recommended actions is provided to keep your property well-maintained and compliant.
Lease Renewal Fee – Our lease renewal process ($195) ensures your property remains occupied and profitable. Around 90 days prior to lease expiration, we’ll review:
Current market conditions and recommend rent adjustments
Lease renewal terms and duration preferences
Any tenant-related issues addressed over the lease term
We’ll collaborate closely with you to ensure the renewal aligns with your investment goals.
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We begin with an initial detailed inspection and provide clear, actionable recommendations to ensure your property is move-in ready. Typical preparations include painting, repairs, carpet cleaning, landscaping touch-ups, compliance checks for smoke and CO alarms, and air filter replacements.
After lease signing, we rekey the property for new tenants, typically costing around $195. This protects both tenant security and your liability.
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We offer both agent-led showings and secure self-guided tours using digital lockboxes available daily from 7 AM to 7 PM. This flexibility significantly reduces vacancy times by allowing prospective tenants to view the property at their convenience, while maintaining strict security measures, including pre-screening and ID verification.
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Cresta Real Estate Group handles all tenant selection to fully comply with local, state, and federal fair housing laws. This standardized process protects you from potential legal complications and ensures unbiased, rigorous tenant screening. Our thorough vetting process and eviction guarantee minimize risk and maximize your property’s long-term success.
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You may use your preferred vendors while your property is vacant. Once occupied, however, we rely primarily on our vetted and trusted vendor network to ensure consistent quality, reliability, and timely service. Exceptions are considered on a case-by-case basis if needed.
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The decision is entirely yours; however, allowing pets greatly expands your potential renter pool, as over half of renters own pets.
Note: Legally recognized Emotional Support Animals (ESA) and service animals must be accommodated regardless of your pet policy per federal and state law.
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Yes, landlord insurance is required. Contact your insurance provider to ensure adequate coverage, including at least $500,000 in liability protection, with Cresta Real Estate Group listed as an additional insured party. This coverage is standard in property management and safeguards both your and our interests.
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We disburse rental payments on the last day of every month for the month in arrears. Payments typically arrive by the 5th of the following month.
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We coordinate maintenance through our established network of licensed and insured professionals, ensuring timely, cost-effective, and reliable service. Repairs under $500 are addressed immediately; repairs exceeding this amount require your approval unless it’s an emergency. Every cost and action is clearly detailed in your monthly financial statements.
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Regular professional pool maintenance is highly recommended due to the complexity and cost implications of poor upkeep.
Landscaping services should be considered for extensive grounds, though minimal landscaping may be reasonably assigned as a tenant responsibility.
Example: tenant is responsible for watering landscape and owner is responsible for monthly service.
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Cresta Real Estate Group proudly serves property owners throughout San Diego County. If you’re unsure whether your property is within our management area, please contact us—we’re happy to discuss your specific location.
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Currently, Cresta Real Estate Group specializes exclusively in long-term residential rentals. We do not manage short-term or furnished vacation rentals.
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Yes, at Cresta Real Estate Group, we use industry-leading property management software, AppFolio, which provides an intuitive owner portal. Through this portal, you have 24/7 access to detailed financial statements, inspection reports, lease agreements, maintenance records, and more.
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Clear, proactive communication is a cornerstone of our service. We provide regular updates through monthly statements, periodic check-ins, and timely notifications about any significant property matters. You’re always informed about the status of your investment.
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Our goal is to lease your property swiftly and strategically within 2–4 weeks from move-out.
That said, pricing plays a critical role. Properties that are priced competitively and in line with current market conditions tend to move quickly. If you’re targeting top-of-market or above-market rents, it’s important to anticipate a longer leasing timeline.
We’ll provide honest guidance based on real-time rental data to help you make the most informed decision for your investment goals—ensuring your property stays attractive and well-positioned in today’s market.
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Yes, renter’s insurance is mandatory for all tenants we place, providing an additional layer of protection for both tenants and property owners. We verify ongoing coverage to ensure continuous compliance.
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We proactively document property conditions with detailed move-in and move-out inspections. Tenant-caused damage beyond normal wear and tear is assessed and deducted from the tenant’s security deposit. If costs exceed the deposit, we manage the recovery process on your behalf.